We're Committed to Keeping You Safe.

COVID-19 Updates & Information

Our mission is to keep you safe-and we don’t stop.

During these uncertain times, we know that you may be concerned about the safety of your home or business. We have had a lot of questions lately and wanted to let everyone know the state of Home Shield Alarm and your alarm system.

1. Security is considered an essential service.

Your home or business is protected – and stays protected. Our monitoring teams continue to work 24/7 so that you can rest easy. Our customer support team is on call to respond to your needs, and to help you increase security measures for your home or business if desired.

2. We’re taking the strongest precautions.

Your safety is our highest priority. If one of our technicians needs to come out, we can schedule visits when you’re away from your property, and follow social distancing guidelines if you’re there. We’re equipped with disposable gloves and sanitizing equipment for our tools and team members.

3. We are here to help you.

If you’re worried about security, or need assistance with your system, call or email us today. The team at Shield Home Security is here to help you stay safe, so that you can focus on staying well.

Extra Measures Before Performing Services & Installations

Tools are Sanitized Before & After Each Service

Technicians Wearing Disposable Gloves

Protection Masks Worn at Each Job

Equipment Sanitized Before & After Installation

Daily Health Check-ups on Each Technician

COVID-19 FAQs

Will Your Alarm Work During COVID-19?

Brinks Home Security is doing the monitoring for all of our customers. They are deemed an essential business and have a fully staffed monitoring center. They also have a Backup Monitoring Center that is now staffed and ready if need be. Rest assured, there will be no interruption in Monitoring Service.

Will the Police Respond to My Alarm?

Yes, In all of our areas the Police will respond to your Alarm System. If this changes, we will let you know.

What Happens If I Need Service?

Home Shield Alarm and Brinks Home Security Technicians are considered essential business. At this time we are Installing and Servicing Alarm Customers.

What Phone Numbers Do I Need to Call?

You can reach Brinks Home Security at 800-447-9239. You can reach Home Shield Alarm at 614-441-4600.

Is Crime Going Up?

We are seeing around a 75% increase in Commercial Burglaries but a decrease in residential burglaries. If you think about it, Everyone is at home and a lot of businesses are sitting empty.

Can I Make Money By Referring Friends and Family?

We have always offered a $100 referral fee for any referral that gets an alarm system with us. We have increased the referral bonus to $200 during this time. If you know of anyone that could use a security system or anyone that already has one and would like to save some money, let us know.

Questions or Concerns? Call Us.

614.662.1296